Your safety is our priority and no one is an expert the first time they visit. With that in mind, following our safe skating advice will ensure that your skate is enjoyable while minimising the possibility of an accident. Ice Marshalls are present on the rink during all sessions and you are required to adhere to the safe-skating guidelines:
Do wear gloves. Bring a thick pair of socks, these will ensure that your feet are comfortable while skating.
Safety equipment is available at the venue free of charge. The use of helmets, knee pads and elbow pads is recommended. Feel free to bring your own safety equipment.
The use of phones, cameras, music players or any handheld equipment is not permitted whilst one the ice. You may step off the ice to use such devices and return to your skating session after.
Trailing clothing is not permitted whilst on the ice.
Persons, who in the opinion of the Ice Marshals, represent a danger to themselves or others, will be asked to leave the rink. Persons who in the opinion of the Ice Marshals who have consumed alcohol or any other substance likely to impair their balance will not be allowed on the rink.
Persons whose behaviour may be deemed as likely to cause offence to others will be asked to leave the rink.
Sessions are recorded on CCTV.
Skaters are not permitted to form trains whilst skating.
A safety video is played prior to each session. Do pay attention to the advice offered in the video.
While all reasonable measures are in place to ensure your safety, it is your responsibility to ensure that you are aware of the safety information prior to entering the rink. It is your responsibility to bring to the attention of the Ice Marshal any event or act which may impact on your safety while skating.
In the event of an accident, there is a qualified person on duty to provide first aid.
When your session has ended you will be directed to the exit point by the Ice Marshal and Public Address System. Please exit the rink in an orderly manner.
Be aware of others while skating, use your common sense and be especially aware of small children.
Finally, enjoy your skate and if you have any queries don't hesitate to ask a member of staff!