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Terms & Conditions

Disclaimer: All entrants to the venue are advised to have read the full list of conditions below.

* On Monday Jan 22nd 2018 at 3:10pm Cork on Ice will host a sensory friendly skate. This will have dimmed lighting and music, please do not purchase tickets for this date and time if you do not want to skate under these conditions*

Iceskating.ie takes all reasonable care to ensure your comfort and safety however this is an ice rink where falls are likely to occur and consequently we specifically *do not accept any liability whatsoever for injuries sustained while ice skating*. Use of the facilities is entirely at the user's own risk.

Children's tickets are available to children up to and including the age of 12. People attending the event who are aged 12 and under are required to be accompanied by a parent or guardian who is required to remain on the premises for the duration of the ice skating session. Children aged 7 and under are required to have an adult present on the ice with them at all times.

Tickets may not be refunded. Tickets may be exchanged or transferred subject to a €3.50 amendment fee plus any price difference between the tickets. Any changes must be made in advance of the booked skating session.

Tickets are valid only for the session stated on the ticket and every customer using the Ice Rink must have a ticket for the session that they are attending.

Ticketholders are requested to arrive 20 minutes before their session begins. Late admission to your skating session is not guaranteed but will be offered wherever possible. It is the customers responsibility to ensure that they arrive in appropriate time for their skating session, extra time will not be added to the end of a session for late arrivals.

Iceskating.ie reserves the right to refuse admission and to remove any person whose behaviour, in the opinion of Management, may cause offence or otherwise interfere with the enjoyment of the event by others. Glass, Bottles, Food, Cameras, Phones and any other items deemed unsafe or inappropriate by the Ice Marshalls are not allowed on the Ice Rink and patrons will be asked to leave the Ice Rink if in use.

Unused Gift Vouchers expire on completion of the event. Iceskating.ie will not refund expired Gift Vouchers.

Should equipment failure or other unforeseen event cause Iceskating.ie management to cancel an ice skating session, management will issue the ticket holder with a ticket for an alternative session. Refunds will not be offered.

Iceskating.ie is not responsible for damage or loss of personal property.

You may be photographed while at the event and your image may be published and or used in marketing or promotional activities undertaken by the company. By purchasing a ticket you are deemed to have accepted the terms and conditions herein. Details of the event are subject to change without notice.

Safety Equipment is available upon request at the skate desk.

 

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